FAQs

Got a question we haven't answered elsewhere on the website?  There's a good chance it's answered below - here are our FAQs!

 

COVID-related FAQs:

Q. What's the situation with COVID at this year's festival?

To help keep everyone safe at Farmer Phil's Festival this year, everyone over the age of 12 years will be required to show proof of a negative lateral flow test.

The test needs to be carried out within the 24 hours immediately prior to your arrival at the festival site.

You will be asked to provide proof of your negative test result at the main gate, so please have this ready as you approach to minimise delays.

You will only have to show your negative test result at the main site to gain entry to the site.

Q. How can I prove my negative result?

You can either:

  • Take a photograph of yourself holding your negative test result (it must be clearly legible in the shot)
  • Take a screenshot of your negative result on the NHS website or NHS app
  • Bring your negative test result with you in a sealed bag
Q. Do I need to provide a negative lateral flow test if I am double-vaccinated?

Yes, although under 12s do not need to undertake a test.

Q. Where can I obtain a test?

You can order them from the NHS website or pick them up from a local pharmacy or test centre - enter your postcode into the NHS website to determine your local stockists.

Q. What if I test positive?

If you test positive on a lateral flow test you will need to take a PCR test.  If that also returns a positive result, you can send us proof of this and we can roll your ticket over to 2022's festival.

Q. If I leave the festival site, do I need to take another test?

We are afraid so, yes.  For the protection of yourself and everyone else on site, should you leave the festival site for any period of time, we will require you to take another lateral flow test and provide proof of a negative result before you can regain access to the festival site.

 

Everything else:

Q. Can we park next to our camp site to unload our tents and camping gear?

A. Yes! You can park your car next to your tent all week long.  A parking charge applies, detailed below.  Should we experience adverse weather conditions during the festival, please have your towing eyes ready on your vehicles as this will help us to assist you getting on and off the field.

Q. Can we camp if we only have a day ticket?

A. Absolutely!  You can camp on the night of the day ticket purchased.  Please note, however, that the day ticket camping is in a separate, designated field to those camping with weekend tickets.  Proof of your weekend ticket will be required to gain access to the weekend campsite.

Q. Is there an extra charge for a caravan/campervan?

A. There is a one-off parking charge of £10 per vehicle payable on arrival.  This is cash only.

Q. Are electrical hook-ups available?

Sorry, but we do not provide electrical hook-ups.  Please note that you will be camping in a field with no hard road surfaces.

Q. Can we arrive on the Sunday before the camp site opens to set up early?

No - the camp site is open from the Monday preceding the Festival through to the following Monday after the Festival's conclusion.

Q. Will tickets be available to purchase in ticket outlets?

Yes - we have tickets for sale at the following locations:

  • The Three Fishes, Bayston Hill
  • The Plough, Pontesbury
  • The Bull In The Barn, Shrewsbury
  • The Tankerville Arms, Longden
  • The Bridges, Ratlinghope
  • The Six Bells, Bishops Castle
Q. Will there be day tickets available to buy on the gate?

Gate ticket availability is subject to the number of advance tickets sold, we strongly advise to purchase in advance. If tickets are available on the day these must be paid for in cash, we will not have a card machine on site.

Q. What time does the camp site open?

The camp site opens from midday on Monday 9 August 2021 and will be open from 8am each morning after that for those wanting breakfast from some of our traders.

Q. What time does the main arena open?

The main arena is open from 9am for access to food stalls.  The bar will be open from midday every day.

Q. How big is the festival?

We are a small festival that has a warm friendly relaxed feel. We are licensed for an attendance of 2,000 people on site which is a major factor in the incredibly safe and welcoming atmosphere. Farmer Phil is quite insistent that this festival will not get any bigger!

Q. Can I bring my own food and drink onto the camp site?

Yes.  We do have a large variety of food vendors booked for the festival but if you’re camping for the week then you may wish to consider catering for yourselves as our catering vendors arrive on site at different times over the course of festival week.  The on site bar is run by the festival and has a good variety of beverages to enjoy, including locally brewed real ales!  All the food vendors on site have been chosen for variety and for giving value for money on all food sold.

Q. Can I bring my own alcoholic drinks into the festival arena?

You are welcome to bring alcoholic drinks onto the camp site, however these are not permitted in the main festival arena due to the terms and conditions of our licence.  Security will perform bag checks upon your entry to the arena.

Q. Can I take glasses of drink into the festival arena?

No.  For your safety and that of your fellow festival goers we do not allow glasses in the festival arena.  We would prefer you refrain from using glass in the campsite too - the festival site is a working agricultural farm throughout the year and broken glass can cause injury to livestock.

Q. Are dogs allowed?

Yes! We just ask that they are kept under control and on a lead at all times, and that you clean up after them.

Q. Are camp fires and barbecues allowed?

Yes! We ask that fires are raise off the ground and that you remain aware of fire safety.  You must not destroy the hedgerows or trees to fuel your fire - wood and kindling is available on site at reasonable prices.

Q. Are hot showers available?

Yes - hot showers are located in the main campsite above the site shop.

Q. Will my tickets purchased for 2020 roll over for 2021?

Yes - if you purchased your ticket via Ticket Sellers you will be able to use the code that was sent to you on the eTicket e-mail.  Postal order forms will be sent out via Royal Mail.

 

If you have a question that we haven't answered here, get in touch with us and we'll respond ASAP.

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